How to Repair Error code 30103-11 in MS Office

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How to Repair Microsoft Office Error code 30103-11

Microsoft office Error code 30103-11, while installing, upgrading, opening or uninstalling office 2016 and office 2013 indicates some critical issues associated with Microsoft Office program. You can repair Error Code 30103-11 with the help of following instructions.

There could be many reasons behind the occurrence of Error code 30103-11 such as firewall rules, Antivirus shield, system file error, windows installer errors, network conflicts or may be due to pre-installed copies of Office.

You might also see the Error code 30103-11 while opening Microsoft Word, Excel, Power Point, Outlook, Access or Project as a result of upgrading your Microsoft Office or after upgrading the OS to windows 10.

Following are some of the steps to repair Error code 30103-11, and it is recommended to follow the steps in the given order and check whether the issue is resolved after each troubleshooting step.

System File checking or SFC Scan to Repair Error code 30103-11

System file checker tool is an advanced mechanism to check and verify the missing and corrupted system files in the operating system. This utility will allow the windows to scan and restore the missing/corrupted files.

If windows resource protection files are missing, your computer may not work properly and it may go malfunctioning such as software installation may throw up errors, computer may crash or restart frequently.

Follow the steps to run System file checker tool or sfc.exe
  1. Click on windows key
  2. Search for command prompt or cmd
  3. Right click and run the command prompt as administrator.
  4. If prompted for administrator password or confirmation click password or click allow.
  5. Once the command prompt is open, type the following command and click enter

                     SFC /SCANNOW

The SFC /SCANNOW command will scan and verify all protected system files in the computer and restore the corrupted files with cached copy in the computer located at %WinDir%\System32\dllcache which represents windows system folder.

Sfc scan to repair Error code 30103-11

Note: Do not close the command prompt until the verification is 100% complete.

  1. Check whether Error code 30103-11 is fixed once the SFC scan is completed.

Make a temporary exception on Firewall or Antivirus to Repair Error code 30103-11

The Firewall or Antivirus installed on the computer may sometime detect and auto-delete execution file of Microsoft Office as a part of system security in background. The Office installer is an online setup in order to provide the latest features and updates in each and every installation.

The Antivirus softwares such as McAfee, Bit Defender, AVG, Avast installed on the computer works to protect from virus, spyware, Trojan horses and malwares entering the computer from external sources such as internet and external drives such USB and Ext HDD.

These security protection will also check and verify the contents from internet. And if the security level is set as High or Strong, it will not allow any execution over the internet for security reasons. Hence it might also blocks the online installation of Microsoft Office 365 or Office 2016 or Office 2013.

Following given are the steps to temporarily disable firewall or Antivirus to Repair Error code 30103-11

a) To disable Windows Firewall:

  1. Click on start button and select control panel.
  2. In search box type firewall and Click on windows Firewall.
  3. In left pane, click on Turn Windows firewall OFF or ON.
  4. Click on Turn OFF Firewall.
  5. Check whether Error code 30103-11 is fixed once firewall is turned OFF.

b) To disable McAfee Antivirus

  1. Check for McAfee indication icon on right side of task bar.
  2. Right click on the indication icon and select Real Time scanning.
  3. Click on TURN OFF in real time scanning option.
  4. Select Firewall in McAfee navigation pane.
  5. Click on TURN OFF in firewall menu.
  6. Check whether Error code 30103-11 is fixed after disabling Antivirus.

c) To disable AVG Antivirus

  1. Open AVG program and Click on Advanced settings option.
  2. From the drop-down menu, select temporarily disable AVG protection.
  3. Choose the time to disable AVG.
  4. Choose disable the firewall protection and Click OK.
  5. Check whether Error code 30103-11 is fixed after disabling Antivirus.

d) To disable Norton Antivirus

  1. Right click the Norton Antivirus icon win windows task bar and click Disable smart Firewall.
  2. Click Disable Antivirus Auto-Protect.
  3. Choose the time to disable the program.
  4. Check whether Error code 30103-11 is fixed after disabling Antivirus.

e) To disable BitDefender Antivirus

  1. Double click on the BitDefendericon in the lower right corner of the desktop.
  2. Click Virus shield on the left side.
  3. Uncheck the Virus shield option to turn off BitDefender.
  4. Check whether Error code 30103-11 is fixed after disabling Antivirus.

f) To disable Panda Antivirus

  1. Open Panda Antivirus
  2. Click on virus shield
  3. 3. Set the control OFF position to disable Panda Antivirus.
  4. Check whether Error code 30103-11 is fixed after disabling Antivirus.

g) To disable Webroot Antivirus

  1. Open system try, right click on secureAnyWhere icon of webroot.
  2. Select Shut-Down protection.
  3. Click YES on confirmation prompt and enter CAPTCHA if required for confirmation.
  4. Check whether Error code 30103-11 is fixed after disabling Antivirus.

h) To disable Avast Antivirus

  1. Click on Avast icon from notification area of windows task bar.
  2. Click on Avast shield control.
  3. Select disable for 10 minute.
  4. Click YES on confirmation prompt.
  5. Check whether Error code 30103-11 is fixed after disabling Antivirus.

Rebuilt/Repair Office Registry keys to Repair Error code 30103-11

Office installation error code may also occur in case of registry corruptions or wrong values. These value modification or corruption are normally occurred due to installation of unknown applications or expired trial versions of antivirus.

It is required to check the registry key status of registry keys to make sure that there is no change in registry for a successful installation of Microsoft Office 365 or Office 2016 or 2013.

Follow the steps to check the registry key status:
  1. Open registry Editor
  2. Check for default values set in

          Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Common

Follow the Registry navigation given below to check the status:

         Computer\

         Computer\HKEY_CURRENT_USER\

         Computer\HKEY_CURRENT_USER\Software\

         Computer\HKEY_CURRENT_USER\Software\Microsoft\

         Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\

         Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Common

If default key in Office common registry is set as 1 or 0, delete the key and click Ok

  1. Check for default values set in

Computer\HKEY_USERS\S-1-5-21-1499667035-1142950880-1989581963-1001\Software\Microsoft\Office\Common

Follow the Registry navigation given below to check the status:

Computer\

Computer\HKEY_USERS\

Computer\HKEY_USERS\S-1 -5-21-1499667035-1142950880-1989581963-1001\

Computer\HKEY_USERS\S-1 -5-21-1499667035-1142950880-1989581963-1001\Software\

Computer\HKEY_USERS\S-1 -5-21-1499667035-1142950880-1989581963-1001\Software\Microsoft\

Computer\HKEY_USERS\S-1 -5-21-1499667035-1142950880-1989581963-1001\Software\Microsoft\Office\

Computer\HKEY_USERS\S-1-5-21-1499667035-1142950880-1989581963-1001\Software\Microsoft\Office\Common

If default key in Office common registry is set as 1 or 0, delete the key and click Ok

Uninstall and reinstall the Latest Office programs to Repair Error code 30103-11

In most of the cases the previous version of Office installed on the computer may not allow the installation of latest Office 365 or Office 2016 or Office 2013 as a result to avoid duplication. It may throw up error code while installing or upgrading the office program. Hence it is recommended to remove or uninstall preinstalled Microsoft Office before installing the latest Office program.

To uninstall or update previous version of office:
  1. Open control panel and select programs and features
  2. Click on Microsoft Office and select Uninstall
  3. Once uninstall is finished, Try installing the Latest version of Office and Check whether Error code 30103-11 is fixed
To manually remove duplicate office contents:
  1. Open %program files%
  2. Navigate to Program files > Microsoft Office
  3. Then delete Microsoft Office 15, Microsoft Office 16 and Microsoft Office folders
  4. Open %program files(x86)%
  5. Navigate to Microsoft Office
  6. Then delete Microsoft Office 15, Microsoft Office 16 and Microsoft Office folders
Remove previous Office keys manually:
  1. Open registry editor
  2. Navigate to below keys

                  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun

                  HKEY_LOCAL_MACHINE\SOFTWARE\MicrosoftAppVISV

                  HKEY_CU RRENT_USER\Software\Microsoft\Office

  1. Delete the keys

Steps to Download and install Microsoft Office.

office-account

Open Microsoft Office My Account

office-account-login

Sign in to Office My Account

downloding-setup

Click on Download and Install Office program

downloading-setup-2

Run the Office installer

installation

Please do not close until you see “You’re good to go” All Set

all-set-completed-installation

Following the above steps in given order will help you in resolving the Error code 30103-11 . For more Assistance or Live Support, please click on chat button.

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